
The legs of the chairs frequently require tightening, especially after use by heavier individuals. Felt pads are recommended to protect floors. The fabric under the chair can fray. The quality of materials is inconsistent between batches. Users emphasize the importance of checking for stability and tightening loose legs upon assembly. The chairs are suitable for various uses (dining, board games, office, cafes, and restaurants). Some users experienced missing screws or parts upon delivery. A number of users received chairs with some type of defect. Some users pre-treated their chairs to improve stain resistance. The backrest height is suitable for people of approximately 167cm. Some users received chairs with damage to the frame or upholstery. The screws tend to loosen over time, requiring periodic retightening. Some users noted that the actual color is lighter than in the pictures. One user noted that the chairs are better in person than in the pictures. One user commented that similar chairs from other large stores are of inferior quality for a higher price. Delivery times and costs can vary significantly. One user received two different chairs in a four chair order, requiring a return and exchange. Another user received a chair with a damaged leg, requiring multiple return trips to the store for an exchange.