JYSK LOUNGE GARNITURA RAVNDRUP 5 OSOBA NATUR

Pros

• Comfortable seating: Reviewers frequently describe the seating as comfortable.
• Good value for the price: At least one reviewer found the price to be fair or good relative to the market. One reviewer specifically noted the cushions were more comfortable than a comparable Ajstrup model.

Cons

• Low durability of rattan/technorattan: This is a very commonly mentioned issue. Multiple reviews report the rattan or technorattan weaving cracking, breaking, or rotting after only a couple of years, even with some protection from the elements (covered terrace, use of protective covers). Several reviewers mentioned this occurring after only 1-2 years of occasional use, while others noted the issue arising after 3-4 years of use.
• Poor cushion durability: Reviewers reported cushions becoming quickly flattened and that zippers failed after short use.
• Poor customer service (regarding warranty claims): Multiple reviewers reported negative experiences with customer service, particularly concerning warranty claims. Many reported difficulties obtaining replacements or repairs due to the lack of stock or other excuses.

Comments

The most significant concern is the remarkably low durability of the rattan/technorattan weaving, with multiple reviews reporting failure after 1-2 years of use, even with some protection from the sun and rain. This raises serious concerns about the product''s quality and longevity. While some reviewers praised the comfort and value, the overwhelmingly negative feedback regarding the poor durability significantly outweighs these positive aspects. One reviewer even noted the product''s lack of sustainability due to its short lifespan. The inconsistent customer service experience, particularly when addressing warranty claims, further diminishes the overall impression of the product.