
The product is frequently praised for its comfort and usefulness for travel. Many reviewers with neck pain or other spinal issues report it provides significant relief. The small size is both praised for its portability and criticized for being too small for everyday use. The quality of the material appears to be a point of contention, with some users appreciating the high quality and others finding it artificial and unpleasant. There is mention of an older version of the product, described as better quality than the newer version reviewed. Multiple purchases by some users suggest satisfaction with the product.