
The pillow''s firmness and height are key factors determining user satisfaction. While many find it perfectly supportive, others find it too firm or high, leading to discomfort and pain. Individual preferences and body types (e.g., weight, neck structure) significantly influence the experience. Users with pre-existing neck or back pain reported significant improvement. The strong odor reported by several users is a significant quality control issue. The pillow''s height is mentioned as a factor in its suitability. Some users compare it favorably to higher priced alternatives. One user notes that the pillow maintains its shape and does not require fluffing. Another user suggests replacing the provided cover with a better quality fabric one.