Pros
- Performance and speed: Frequently praised for its speed, smooth multitasking, and excellent performance. Considered very fast and responsive.
- Camera: Commonly cited as excellent. High-quality photos are frequently mentioned.
- Display: The display is described as beautiful or gorgeous.
- Design: The design is frequently praised as beautiful, sleek, and compact. Many users appreciate its size as "just right", neither too big nor too small.
- Sound: Stereo speakers are mentioned as a positive feature.
- Overall Satisfaction: A very high percentage of users express overall satisfaction and would recommend the phone. Many users state the phone meets or exceeds expectations. Some users express remaining loyal to Samsung products after many years of use. One user considered it the best phone they''ve owned.
Cons
- Battery life: Battery life is a recurring concern. Several reviews mention that the battery doesn''t last a full day, even with limited background app usage. One user experienced significantly shorter battery life than expected. One review mentions battery life could be better.
- Software Issues/Bugs: One user reported significant issues with the phone freezing during updates, requiring multiple repair attempts. Another user experienced bugs and freezing with the Exynos processor. Another mentioned WiFi and mobile data interruptions.
- Fingerprint Sensor: One user criticized the fingerprint sensor as being ineffective.
- Initial Setup: One user mentioned a slightly complicated registration process during initial setup.
Comments
The reviews suggest a general preference for the Snapdragon 888 processor over the Exynos version. One user specifically requested the Snapdragon 888 and expressed significant disappointment upon receiving the Exynos version due to performance issues. This same user compared the phone unfavorably to their previous Samsung flagship devices and sold it at a 50% loss. They stated the A53 would be a better (cheaper) alternative for those not needing stereo speakers. Another user mentioned a price drop made the phone more appealing. A price of approximately €350 was mentioned in the context of a negative review where the user felt the device did not meet expectations for that price point. Another user mentioned a favorable price to quality ratio for the phone. One review mentioned receiving a Samsung Galaxy Watch 4 44mm as a gift with purchase.