SAMSUNG HW-Q800B SOUNDBAR Q-SERIJE | HW-Q800B

Pros

• Excellent sound quality: Frequently praised for its powerful, clear, and deep sound, particularly effective for movies and music. Many users describe the sound as cinematic and immersive, noting strong bass response even at lower volumes. The sound is described as precise and dynamic with good detail. High and mid-range frequencies are also positively noted. The "Night mode" function is highlighted for reducing volume without sacrificing sound quality. The Dolby Atmos feature is commonly mentioned as a key contributor to the immersive experience. Several users describe the sound as high clarity and three-dimensional.
• Ease of use: Installation is generally described as simple ("plug and play"). The SmartThings app is mentioned as helpful for setup and control.
• Powerful bass: The subwoofer is repeatedly praised for its power and clarity, even at relatively low volumes.
• Space-saving design: The soundbar''s compact design is appreciated by users who lack space for a larger home theater system.
• Q Symphony compatibility: Users with Samsung TVs appreciate the Q Symphony integration, which allows for combined soundbar and TV audio. Functionality with non-Samsung TVs (e.g., Philips) is also reported.
• Automatic power on: The soundbar automatically powers on with the TV, considered a convenient feature.
• Channel volume control: Individual channel volume adjustment is possible, allowing users to customize the sound to their preference.
• HDMI 2.1 cable included: The inclusion of an HDMI 2.1 cable facilitates eARC connections without lag on UHD content.

Cons

• Bluetooth connectivity issues: Users report difficulties with automatic Bluetooth reconnection after switching to HDMI and then back. This requires manual pairing each time. This is considered a significant flaw requiring a software update.
• Subwoofer pairing difficulty: Some users experienced significant problems pairing the subwoofer to the soundbar. One user required help from customer service to resolve the pairing issue.
• Subwoofer settings: Limited subwoofer settings are noted as a drawback, compared to other soundbars with more granular bass level control. One user felt that the subwoofer could offer even more powerful bass.
• DTS audio issues with non-Samsung TVs: Some users experienced DTS audio compatibility problems when connected to non-Samsung TVs with limited DTS decoding capabilities (e.g., Samsung 2021 65QN85A TV).
• Soundbar disconnection: Occasional disconnections are reported, particularly when launching certain apps such as PLEX.
• Lack of Chromecast support: Despite advertising, Chromecast support is absent, disappointing some buyers.
• HDMI audio issues: Some users experienced audio dropouts or stuttering over HDMI, while Bluetooth connection performed without issue.
• Overheating and shutdown: One user reported the soundbar overheating, entering safety mode, and shutting down when used with a Samsung TV.

Comments

The manual is described by one user as insufficiently detailed. Some users found the remote control less intuitive than the SmartThings app for adjusting settings. The surround sound effect, although praised, is described by some as not quite comparable to a classic 5.1 setup with separate speakers. One user mentions that the sound quality is better in a square room, suggesting room acoustics might influence the experience. The small screen on the soundbar itself may require some initial learning curve for those adjusting settings manually on the device. Compatibility with older Samsung smartphones (e.g., S7) for full SmartThings integration with Google Assistant may also be limited. One user suggests adding rear speakers for improved spatialization.