SAMSUNG WW90T684DLH/S7

Pros

• Quiet operation: Commonly mentioned as very quiet, even on higher spin cycles (up to 1400 rpm mentioned; one user reports slightly more noise at 1400 rpm). A "musical sound" instead of beeping is noted at cycle completion, though this is also criticized by some users. Multiple users describe it as very quiet, with one user stating it''s the quietest machine they''ve ever owned. However, some users report increased noise with smaller loads and one user described it as incredibly loud. Another user reported a 20-second jingle at the end of each cycle. Annoying beeping while scrolling through the menu was also reported.
• Many wash programs: A wide variety of wash programs are available, including quick washes (15 and 59 minutes, and 1-hour and 1.5-hour options mentioned), eco options, a hygiene steam cycle, and towel and bedding programs (4kg and 2kg capacity respectively). Reviewers frequently mention a large number of programs and the ability to customize washes via app. The app suggests optimal settings based on laundry type. Many users praise the large selection of programs and ease of use. Some users found the number of wash cycles overwhelming. A lack of a 30-minute quick wash option was mentioned.
• Auto detergent and softener dispenser: Frequently praised for convenience and efficiency, reducing detergent waste. Reviewers frequently cite this as a money-saving feature. However, some users report inability to adjust detergent concentration and malfunctions after extended use. Several users reported that the auto dispensers stopped working after a year or less, with insufficient detergent and conditioner dispensed. This is a frequently reported issue. One user reported incompatibility with their antibacterial cleanser. The auto-dosing system can only handle one type of detergent at a time. Many users highlight the convenience and cost savings of the auto-dose function.
• AddWash feature: Users appreciate the ability to add items mid-cycle. Frequently praised for its convenience. One user reported the rubber seal on the AddWash door failed, damaging clothing. Socks getting caught in the door rubber is also reported. The AddWash feature is repeatedly cited as very convenient and useful.
• SmartThings app compatibility: The machine can be controlled remotely via the SmartThings app, allowing for monitoring and adjustments. The app''s usefulness is frequently noted. The app provides notifications when the cycle is complete. Users frequently praise the app''s convenience for monitoring wash cycles remotely. Many users find the app integration very useful. However, one user reported that the SmartThings app connection is unreliable, frequently disconnecting and failing to provide updates on wash status. Another user reported inability to control or check the washing machine status via the app.
• Large capacity: Capacities of 9kg, 10.5kg, and one user mentioning a previous 7kg machine are mentioned. Suitable for larger families. One user reports the drum is too small, while another user states the drum is larger than expected. Several users mention the large capacity as beneficial for their needs.
• Stylish design: The modern and sleek design is frequently complimented. The machine''s attractive design is frequently praised. The machine is described as having a luxurious design.
• Good value for money: Several reviewers highlight the machine''s competitive price considering its features. The machine is frequently described as offering good value for money.
• Effective cleaning: Clothes consistently come out clean, even at lower temperatures. Good stain removal is mentioned. The "bubble soak" function is praised for stain removal. Effective stain removal with high-quality detergent is mentioned. Many users praise the effective cleaning power, particularly with the bubble soak function. However, some users report issues with odor removal and some report damage to clothes after extended use, and ineffective stain removal. One user reported towels smelling of wet dog. One user reported that clothes were excessively wet after a delicate wash cycle. Some users report excessive wrinkling.
• Easy to use: The machine''s controls and menu are described as intuitive and simple to navigate. However, some users find the instructions inadequate. The one-knob control is specifically mentioned as user-friendly. Several users report inadequate instructions. Some users report needing time to understand the machine''s operation. Braille markings and audio cues are noted as beneficial for visually impaired users. Many users highlight the ease of use and intuitive controls. The machine''s ease of use is highlighted, even for non-technical users.
• High spin speed: A 1400rpm spin speed model is mentioned, resulting in clothes being quite dry after the cycle. Excellent spin speed is mentioned. The high spin speed is praised for leaving clothes relatively dry. A program for extra drying is mentioned. The machine struggles to spin large loads, potentially adding significant time to the cycle and causing bouncing.
• Energy efficient: Mentioned by multiple users as energy-saving and economical. The app shows energy usage data.

Cons

• Hand wash cycle: One user reported that the delicate/hand wash cycle is ineffective, leaving clothes excessively wet and with detergent residue. The cycle also does not allow adding extra rinses or spins.
• Noise with small loads: While generally quiet, some users experienced increased noise with smaller loads. One user described the machine as incredibly loud. Another user mentioned a 20-second jingle at the end of each cycle. The "musical" completion sound is both praised and criticized. One user reported annoying beeping while scrolling through the menu. A user reported excessive noise during the spin cycle. A loud end-of-cycle sound is also mentioned.
• Detergent dispenser malfunction: Several users reported that the auto dispensers stopped working after a year or less, with insufficient detergent and conditioner dispensed. This is a frequently reported issue.
• Clothes smelling bad/damage: Several users reported that after several washes, clothes came out smelling bad, and some reported clothing damage after a year of use. One user reported towels smelling of wet dog. One user reported the drum cracked after three months of use due to a coin left in a pocket. One user reported a drum failure and significant water leakage. A water emptying sensor malfunction is reported.
• Rattling: One user mentioned the machine rattles more than their previous machine.
• Long wash cycles: One review noted that cycles are longer than on their previous machine. The inability to reduce cycle time is mentioned. Some users found the number of wash cycles overwhelming. A lack of a 30-minute quick wash option was mentioned.
• Rinse hold incompatibility with delay timer: The rinse hold function cannot be used with the delay timer.
• Limited steam function: The steam function is only integrated into one cycle and cannot be added to other cycles. The lack of a dedicated steam wrinkle treatment is mentioned.
• Difficulty spinning large loads: The machine struggles to spin loads that previous machines handled easily, potentially adding significant time to the cycle and causing bouncing.
• Detergent residue: Excessive detergent residue requires multiple rinses, adding to cycle time.
• Short wastewater pipe: One user reported the wastewater pipe was too short.
• Inadequate instructions: Several users report the instructions are insufficient.
• AddWash door seal failure: One user reported the rubber seal on the AddWash door failed, damaging clothing.
• Incompatibility with certain cleaning agents: One user reported that the auto-dose system was incompatible with their antibacterial cleanser, leaving it unused.
• Wobbling during spin cycle: Significant wobbling during spin-up, even though the engineer determined it was normal, was reported.
• Inability to disable sounds: One user reported the inability to disable all sounds.
• SmartThings app connectivity issues: One user reported that the SmartThings app connection is unreliable, frequently disconnecting and failing to provide updates on wash status. Another user reported inability to control or check the washing machine status via the app. One user reported issues with the auto-dosing system not dispensing enough detergent or softener, even when set to maximum.
• Excessive wrinkling: Clothes often come out excessively wrinkled, even those not requiring ironing.

Comments

Many reviewers express strong satisfaction and recommend the machine. Ease of installation and use are frequently mentioned. Long-term reliability is suggested by some users citing 10-year lifespans, but this is countered by reports of serious malfunctions (drum collapse and dispenser failure) after 2-3 years of use. Several reviewers note the machine''s features, such as the auto-dose function. The 5-year warranty and 10-year motor warranty are frequently mentioned as providing peace of mind. Some users report needing time to understand the operation of the machine. The machine''s compatibility with the SmartThings app is frequently praised. Some reviewers compared this machine favorably to other brands such as Miele and Bosch. One user noted that the machine is usable by visually impaired people due to Braille markings and audio cues. The delay feature allows setting the end time of the cycle. Some users find the number of features overwhelming, while others appreciate the extensive options. The machine''s ability to handle large loads is frequently praised. The auto-dose feature is frequently praised for saving money on detergent and softener. Some users report issues with the print remaining on clothes after washing. Many users found the machine easy to install and set up. The end-of-cycle melody is both praised and criticized. The machine is described as having a luxurious design. The ability to add items mid-cycle is frequently praised. A calibration feature is noted upon initial setup. The machine automatically suggests cycles based on user habits. A drum cleaner function is mentioned.